Events

Latest Events

We bring senior leaders and solution providers together to help them solve complex challenges and drive business outcomes in-person or via virtual sessions.

How Cloud transformation creates future – proof businesses

The advantages of cloud computing, one of the most disruptive technologies of today, are now being recognized by more and more companies. In addition to the data security that customers expect, flexibility, growth and the ability to continuously improve digital capabilities have become essential operational requirements.

Delegates and sponsors discuss how the relevant markets and, even more in focus, the represented businesses are affected by digitization needs. Cloud computing thought leaders will help sponsors understand industry best practices in hybrid and Omni-cloud environments, cutting-edge security, and automation capabilities.

Become a sponsor today and let top executives and experts help you become a cloud computing pioneer.

October 15 | 3:00 PM EST

How big data, AI, and machine learning enhance customer risk profiling

Large databases have long been a staple of business, but in recent years, the science of data management has experienced exponential growth that has given all pertinent procedures an entirely new foundation.

Big Data solutions and machine learning algorithms are now able to spot trends and patterns that were previously unachievable in addition to automatically processing data. Additionally, using AI solutions can make these solutions even more effective.

In our event, of which you can become a sponsor, senior executives will discuss the changes in their own business environment, with a focus on how data science has transformed their customer risk profiling strategies.

October 22 | 3:00 PM EST

HR

How can HR and business leaders leverage workforce data and insights to create winning employee experiences that drive business results?

From the Great Resignation to the Great Reentry, the past few years have highlighted the significance of a positive employee experience as well as the cost of not prioritizing it.

A recent study by Oracle and Workplace Intelligence showed that 87% of employees believe their company focus more closely on their needs. Additionally, Culture Amp found that employees who don’t feel they have access to learning and development are twice as likely to leave in 12 months.

And while most business leaders understand the importance of elevating the employee experience to meet critical business objectives, many struggle to produce valuable outcomes.

November 06 | 4:00pm EST

Travel and Hospitality

After challenging years, the travel and hospitality industries bounce back with new opportunities.

Join us for the Customer Experience Exchange for Travel and Hospitality in 2025. At this invitation-only event, you will meet top leaders within the industry with thought-provoking content, networking, and knowledge sharing.

Attendees will explore:

  • Adapting your approach as consumer behaviors and demands evolve
  • Examining the future of travel as we emerge from the lessons learned during the pandemic
  • Rebuilding trust and nurturing consumer loyalty through personalized, consistent experiences
  • Realigning recruitment strategies to draw in long-term, values – driven talent
  • Maximizing tech investments through strategic design and implementation
  • Navigating the challenges of legacy architecture

The Customer Experience team awaits your September arrival!

November 19 | 4:00 PM EST

Accelerating digital transformation with a hybrid Cloud

Cloud computing has redefined technology, including digital, analytics, and AI. The XaaS commercial enterprise service now offers quicker, better results by optimizing large workloads.

Cloud vendors now correctly utilize the intake process with powerful, useful resource-making plans. This allows companies to perfectly execute their techniques regardless of what is required to supply the cloud services.

Organizations are trying to leverage technologies to harness the power of information and innovate through information science. But to be successful, they face challenging situations when scaling those applications from pilot to production.

DISCUSSION TOPICS

  • The emergence of an increase in cloud consumption
  • How the cloud enables enterprises to scale and transform
  • Financial and Business Implications of the XaaS Model
December 09 | 5:00PM EST

How Leaders Are Taking Advantage of The Latest Possibilities to Control Risk, Manage Expenses and Streamline Efficiencies

Organizations seek new methods to fight increasing expenditures, parcel volumes, and complexities. While you cannot control increasing costs, you can discover new approaches to save on operational expenses. Learn how your peers prioritize everything from sending and receiving to coin and float management, operational performance and more.

Today more than ever, organizations want management to satisfy customer expectations, streamline methods and manipulate expenses.

Have you ever leveraged tech to enhance enterprise operations?

How have shipping and mailing expenses impacted your bottom line, and how have you fought against these issues?

Lastly, how can your branch contribute to the strategic goals of your enterprise?

December 11 | 4:00 PM CET

Upcoming Events

We bring senior leaders and solution providers together to help them solve complex challenges and drive business outcomes in-person or via virtual sessions.

How Can Enterprises Optimize Their Infrastructure and Use the Power of The Public Cloud to Encourage Innovation

Customers' needs for better, faster solutions are increasingly met through more sophisticated cloud services. Research suggests that 93% of organizations now run workloads across multiple cloud services.

Therefore, IT departments create cloud computing centers of excellence (CCOE) which evolve into anything-as-a-service (XaaS) delivery models to manage cloud and security costs proactively.

But what are the challenges of a CCOE?

Join this online session to share strategies for balancing speed and control in the cloud, and learn how to measure your cloud deployment’s ROI, saving time and costs.

DISCUSSION TOPICS

  • The Cloud’s Future: Navigate the hotspots of multi-cloud migrations.
  • All Finances See One Bill: Who owns the cloud, and who should?
  • Cloud Center of Excellence: Does a successful transformation require new organizational units?
January 21 | 4:00 PM EST

Women In Tech

It’s common knowledge that the tech industry is a male-dominated field, which causes many of us to ask an important question.

Why are there fewer women in technology?

Women are underrepresented in the IT field, and part of what is needed to overcome this challenge is to change the perception of what a career in technology offers. We strongly believe that increasing the number of women in tech will add essential diversity to this sector. This, in turn, will help inspire the next generation of women in leadership roles.

Be inspired and empowered to run the world in these challenging times.

January 28 | 5:00 PM EST

Supply Chain

Digital Supply Chain leaders face a variety of challenges, but no matter what complication may arise, effective workplace leaders are able to find proper solutions.

Of all the industrial sectors, the supply chain is likely to achieve more from harnessing the power of Industry 5.0 than any other. This begs an important question. What are the simplest ways to chart a course, form a technique, and draft a roadmap toward Industry 5.0 success?

Be sure to evaluate your approach with like-minded industry experts and share insights on critical business challenges and disruptive technology.

Drive your industry forward collaboratively to benefit now and in the future.

February 05 | 5:00 PM GMT

Technology

How can you empower your team while creating an inclusive culture?

As the world adjusts to the new normal brought about by the global pandemic and other events, we must keep pace with the profound socioeconomic changes that have occurred. At the core of these changes are our coworkers. We need to thank them for carrying our organizations through it all.

Phenomena like the Great Resignation occurred as people viewed their situations from new perspectives. Concentrating on a healthy organizational culture in this new climate is more important than ever.

The recent situation allowed for novel concepts. For example, hybrid working weeks and, by extension, perspectives should now take center stage in our conversations around culture now and in the future.

March 11 | 4:00 PM CET

Understanding The Link Between Data and Client Risk Profiles

Managing big data has become increasingly important to businesses in our data-driven world, especially in the financial services industry. Having complete control over data can provide organizations with new opportunities to achieve maximum customer satisfaction!

It is now more crucial than it ever was before for organizations to proactively manage their information assets at the enterprise level. This will provide customers with the best services, and it will also help minimize and prevent financial failures.

Our Data and Analytics Executive Roundtable will bring senior executives from the financial services industry together to discuss the main challenges, opportunities and innovations facing this unique group in 2022.

March 19 | 4:00 PM GMT

Transforming the Customer Experience

What exactly is client experience?

Client experience is a multifaceted concept that can be understood as a combination of the cognitive, affective, sensational and behavioral impact of a client’s relationship with a company. In other words, client experience unfolds every time a client interacts with an organization at any point, via any channel for any purpose, whenever they need it.

From a company’s point of view, it can be seen as an occasion to strengthen or weaken the relationship with a client. Therefore, client experience directors should ask themselves, “What should I do to ensure a long-lasting relationship between my employees and this specific client that will benefit everyone?”

March 24 | 4:00 PM EST
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